We only ship to US addresses via Fedex.
We do not ship to PO Boxes.
Shipping rates are calculated based on the items in your cart and the shipping method selected.
Once your order is shipped, we will e-mail you a Fedex tracking number.
Don’t forget to include your phone number otherwise Fedex won’t be able to deliver.
If you have any questions, please contact customer service here.
Our warehouse has a 24 hour turn around. Orders placed after 1pm EST will be processed the next business day (not including weekends and holidays).
Estimated arrival times are not guaranteed. Weather delays and other unforseen circumstances may impact delivery time.
Orders include a small handling fee.
For shipping-related questions, please contact Fedex directly at 1-800-GOFEDEX.
If for any reason you are unhappy with your purchase, we would like to have the opportunity to make it right. We offer a 30-day, 100% satisfaction guarantee on all products, in addition to a warranty that covers defects in manufacturing.
We are only able to accept returns or exchanges for items that were purchased directly from zokuhome.com and a copy of your receipt is required. If you purchased your product anywhere other than zokuhome.com, you must return it to the original place of purchase for a refund or exchange, observing their particular return/exchange policy.
To return an item purchased from zokuhome.com please contact customer service here.
720 Monroe Street, Suite C308
Hoboken, NJ 07030
Complete the form on the right to contact us and we will respond as soon as possible.